Legal
SMS Messaging Terms & Consent
This page explains how CertiPeptide (certipeptide.com) uses SMS/text messaging and how you provide and manage your consent.
Last updated: July 18, 2026
Program description
CertiPeptide, operated by Hangzhou Moyi Information Technology Co., Ltd.(杭州墨壹信息技术有限公司), sends transactional SMS messages to customers about their orders: order confirmations, shipment and delivery updates, order-related support replies, and account/security notifications. We do not send promotional or marketing SMS.
How you opt in (consent)
You provide consent during checkout: you enter your phone number and place an order, which authorizes us to send order-related notifications to that number. SMS are only sent to customers who have purchased from our website. Providing a mobile number is optional and not a condition of purchase.
Message frequency
Message frequency varies and depends on your order activity (e.g. when an order is confirmed, shipped, or delivered, or when support replies).
Message & data rates
Message and data rates may apply, depending on your mobile carrier and plan. CertiPeptide does not charge you for SMS.
Opt out & help
Reply STOP to any message to cancel; we send one confirmation and stop further SMS unless you opt in again. Reply HELP for help, or contact support@certipeptide.com.
Privacy — no sharing for marketing
We do not sell, rent, or share your mobile phone number or SMS opt-in/consent information with any third parties or affiliates for their marketing purposes. Phone numbers are used only to deliver the transactional messages above, and shared solely with the providers needed to send them.
For full details, see our Privacy Policy and Terms & Conditions.
Supported carriers
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.
Contact
Questions about our SMS program? Email support@certipeptide.com or visit our Contact page.
All products are supplied strictly for laboratory and research use only — not for human or animal consumption.